Important Patient Info

We've tried to think of everything you might ask!


You need a requisition from your doctor or nurse practitioner for an exam. +more


No appointment is required for most x-rays. Ultrasound and Mammography exams do require an appointment.+more


Please show your BC Services Card or Care Card (Personal Health Number Card - PHN) at the front desk when you check in on the day of your exam. +more

Cost of Services:

There is no fee for the exam if you have active BC Medical Services Plan (MSP) coverage and your exam is being performed for medical purposes. +more


Please arrange to leave your children at home, or bring someone to watch them in the waiting room. +more

Physician Access to Your Medical Information:

To ensure the security of your medical records, only the doctors involved with your care are provided access to your exam results. +more

Patient Access to Medical Information:

You can request access to your personal information from our records. A fee applies to this service. +more

Wheelchair Patients:

We are able to provide services to wheelchair patients providing the patient has the ability to transfer onto the x-ray table. Chest x-rays can be done with the patient remaining in the chair if the chair arms are removable. +more

Change Rooms and Valuables:

Please leave valuables at home. +more

Cell Phones:

Please do not use your cell phone in the clinic. +more


Each of our clinics has free parking nearby. +more

Multi-language Patient Information:

Chinese Korean Punjabi


For more information please refer to our Frequently Asked Questions pages:

Ultrasound FAQ X-Ray FAQ Mammography FAQ